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BuildOperateBV-02

How to log a bug

Produce one factual reproducible report; search for a matching report before proposing a new ticket.

Product statusAvailable now

Input3 required inputsObserved defect and expected behaviour · Existing reports · Initiative focus and approved Company Brain guidance
SkillsDraft a reproducible bug report · Prepare task context · Review an artifact against agreed criteriaEngineer + Software Engineer Agent
OutcomeBug report: title and impact, numbered reproduction, expected versus actual, environment and evidence, related reports.Artifact: Bug report

Owner

Engineer

Human + Agent

Participants · Agents

QASales & SupportSoftware Engineer Agent

Trigger

Event-drivenOne defect is observed and the expected behaviour is known.

Required context

FilesObserved defect and expected behaviourJiraExisting reportsCompany BrainInitiative focus and approved Company Brain guidance

Optional context

FilesScreenshots or recordingsCodeEnvironment and affected code

Skills

Draft a reproducible bug reportPrepare task contextReview an artifact against agreed criteria

Suggested conversation arc

  1. 1Establish observed behaviourCapture the exact symptom, expected outcome, affected environment and user impact. Separate observations from suspected causes.Skills: Prepare task context
  2. 2Reproduce and check duplicatesAttempt the reported path in the actual product and retain steps, exact errors and evidence. Search existing reports; if intermittent, record attempts and observed frequency.
  3. 3Draft the defect reportUse the evidence to write a specific title, numbered reproduction, expected versus actual result, severity rationale and environment. Reference a duplicate instead of drafting a second issue when appropriate.Skills: Draft a reproducible bug report
  4. 4Confirm triage readinessRead as an engineer seeing the problem for the first time. Resolve missing steps and confirm the report or duplicate link; applying it to an external tracker requires the normal explicit source confirmation.Skills: Review an artifact against agreed criteria

Output

Bug report: title and impact, numbered reproduction, expected versus actual, environment and evidence, related reports.

Artifacts

Creates: Bug report

What good looks like

  • One defect per report with an explicit observed-versus-assumed distinction.
  • Severity is justified by evidence and gaps are named.
  • A duplicate is referenced rather than filed twice.

Quality gate

The Engineer confirms the report or the duplicate link before it is applied to Jira.

Destination

Jira

Usually next

People and agents work from the same company knowledge. The owner stays accountable. Assigned agents prepare and check. A named person approves at the gate.

Deep dives from the AI PM Lab

Articles that explain the thinking behind this Activity.

Choose the path that matches your role.

Choose one decision and review where delivery has drifted. Agree a useful first scope with a founder.