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DiscoverDI-02
Prepare user interviews
Design interviews that produce evidence about a specific product problem instead of validating a preferred solution.
Product statusAssisted workflow
Context in4 required inputsResearch objective · Target user and participant criteria · Current hypotheses
TransformationResearcher + Research AgentLocal Files
OutcomeInterview plan, participant criteria and discussion guide.Artifact: Research plan
Owner
Researcher
Human-led
Participants · Agents
Product ManagerResearch Agent
Trigger
A discovery question needs first-hand user evidence.
Required context
Product BrainResearch objectiveFilesTarget user and participant criteriaProduct BrainCurrent hypothesesCustomer evidenceKnown evidence
Optional context
Customer evidencePrevious interviewsAnalyticsProduct usage dataFilesAccount context
Skills
Local Files
Methods used inside this Activity: Behavioural interview questions · Jobs-to-be-Done interview guide
Activity steps
- 1Define the learning goals.
- 2Select participants against the criteria.
- 3Draft the discussion guide and remove leading questions.
- 4Prepare the capture format.
Output
Interview plan, participant criteria and discussion guide.
Artifacts
Creates: Research plan
What good looks like
- Questions target behaviour and past experience, not opinions about features.
- Learning goals are clear.
- No disguised sales pitch.
- The sample matches the question.
Quality gate
The research owner approves the plan for high-stakes studies.
Destination
Teklens onlyConfluence
Usually next
Method references: Torres, Continuous Discovery Habits
People and agents work from the same Product Brain. The owner stays accountable. Assigned agents prepare and check. A named person approves at the gate.
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