Back to the Playbook
DiscoverDI-03
Run user interview
Collect reliable first-hand evidence about users, problems, behaviour and constraints, captured so it can be reused.
Product statusBetaNotes and transcripts can be added as files today. The Meeting bot that records and transcribes is in beta.
Context in3 required inputsInterview guide · Participant context · Consent and recording rules
TransformationResearcher + Research AgentLocal Files
OutcomeInterview notes with observations, quotes and follow-ups.Artifact: Interview notes
Owner
Researcher
Human-led
Participants · Agents
Product ManagerResearch Agent
Trigger
A scheduled user or customer interview.
Required context
FilesInterview guideFilesParticipant contextFilesConsent and recording rules
Optional context
FilesAccount historyAnalyticsUsage data
Skills
Local Files
Activity steps
- 1Set context and confirm consent.
- 2Ask behavioural questions and probe for concrete examples.
- 3Capture observations and quotes separately from interpretation.
- 4Close with unresolved questions and next steps.
Output
Interview notes with observations, quotes and follow-ups.
Artifacts
Creates: Interview notes
What good looks like
- Evidence is separated from interpretation.
- Concrete examples are captured.
- Leading questions are minimised.
- Consent is documented.
Quality gate
No human gate before the result is promoted. It stays an Activity result in Teklens until a person decides to use it.
Destination
Product BrainTeklens only
Usually next
People and agents work from the same Product Brain. The owner stays accountable. Assigned agents prepare and check. A named person approves at the gate.
Show us exactly how product work happens today.
Thirty minutes with a founder. We compare your process with the Playbook and pick the first Activity to run on your Jira and your repo.